The personal information you pass to us through this website, by telephone or other correspondence is completely confidential at all times.

a) IVA Advice.org.uk as part of Financial Guardian, hereafter known as FG confirm that we will always preserve the personal information which we may collect from you in a private and privileged manner which is totally compliant with our registration under the Data Protection Act. We maintain all appropriate safeguards to ensure that your personal information remains secure at all times.

b) We will only collect and retain such information as we require in order to offer you the most appropriate solution to your debt restructure and as may be required by legislation to supervise your case in the most appropriate manner.

c) We may pass you over to a carefully selected third party if we believe that they will provide a more suitable alternative solution to your current financial circumstances.

d) Apart from that which is described above we will never pass on your information to any third party without your consent or will we ever disclose the substance of any conversation between us to any other organisation for other marketing purposes.

e) If you require any further clarification upon this Policy or any other element of our service then please contact us on our free phone number 0800 043 50 43 or by email and we will be more than pleased to discuss this in more detail.